AccessibilityThe Comox Valley Airport Commission (CVAC) is dedicated to providing fully accessible facilities and the Flying Officer Cyril Cottingham Terminal was designed to create a barrier free environment for persons with disabilities.
AccessibilityComox Valley Airport Commission as the Terminal Service Provider for Comox Valley International Airport (YQQ) is subject to the Accessible Transportation for Persons with Disabilities Regulations (ATPDR), portions of which were to come into effect June 25, 2020 but have been postponed to Dec 31, 2020 due to COVID-19. Our obligations under the act are the following sections:
- Part 1 - Requirements Applicable to Transportation Service Providers
- Part 4 - Requirements Applicable to Terminal Operators
- Schedule 1 - Training Program Information
Accessibility Questions or RequestsTo contact us with accessibility questions, requests or concerns, please reach us at email@example.com. We will reply promptly. For immediate assistance please contact our operations lead at 250-218-3583
Access for People with Disabilities in the Terminal include:
- Access to all public areas
- Dedicated passenger drop-off/loading zone is located at the front, curb lane of the terminal.
- Wheelchair accessible washrooms
- Automatically controlled doors
- Flat plate baggage carousel for easy luggage pick up
- Accessible telephones and water fountains
DeparturesFor those requiring assistance with baggage or mobility aids from the curbside zone to the check in counter, an airport (CVAC) staff member will be happy to help. Contact any member of the CVAC staff on site, or call 250-218-3583, and a staff member will be promptly dispatched to assist.
At check-in, an air carrier representative can provide wheelchair service, and/or an escort through security to the departure gate and onto the aircraft. Advance notice to the air carrier when making the flight reservations is helpful. Electric cart service is not available.
An Escort Pass for someone who is not travelling, but required to assist a person with disabilities to reach the boarding gate is available from your Air Carrier at check in, provided the escort has valid photo identification. The escort will be subject to the same security screening requirements as the traveller.
ArrivalsPlease communicate with your Air Carrier if assistance is required with deplaning. Your Air Carrier will also provide assistance to reach the baggage carousel to collect your checked bag/s. If the Air Carrier representative is unable to assist to curbside, please ask them to contact a CVAC representative for assistance, or call 250-218-3583, and a staff member will be promptly dispatched to assist.
Relieving Areas for Service AnimalsThere are designated animal relieving area on the lawns adjacent to both sides of the Terminal. Waste bags and receptacle are located on the curb, adjacent to the lawn.
Post Security, there is a designated animal relieving area airside. Please contact a CVAC representative for assistance, or call 250-218-3583 and a staff member will provide an escort and mobility assistance to access this site. Re-screening (through security) will not be required if this protocol is followed. There is no access to this area without an authorized (airside) escort.