The Comox Valley Airport is reminding passengers to adhere to the recommended check-in time established by their airline to avoid the disappointment of being turned away from their flight.
"Often people will ignore the recommended check-in time because they feel like the rule shouldnâ€™t apply to a smaller airport," explained Comox Valley Airport CEO Fred Bigelow.
"As our airport becomes busier throughout the spring and summer, this is a good time to remind passengers that it is their responsibility to adhere to the policies of the airline they are travelling with."
Bigelow explained that when a passenger checks in late, it is not just a matter of the passengers themselves making it through security and onto the plane. The luggage must also be screened and loaded onto the plane, which can cause further delay. Waiting for even one passenger can sometimes mean the loss of a landing slot at the destination airport.
Recommended check-in time - 60 minutes before scheduled departure
Check-in deadline- 45 minutes before scheduled departure
Recommended check-in time - 45 minutes before scheduled departure
Check-in deadline - 20 minutes before scheduled departure
Recommended check-in time - 60 to 90 minutes before scheduled departure
Check-in deadline - 45 minutes before scheduled departure
"The last thing we want is for passengers to be turned away from their flights because they havenâ€™t given themselves enough time," said Bigelow.
Comox Valley Airport
(250) 890-0829 ext. 253