The Comox Valley Airport is reminding passengers to adhere to the recommended check-in time established by their airline to avoid the disappointment of being turned away from their flight.
"Often people will ignore the recommended check-in time because they feel like the rule shouldn’t apply to a smaller airport," explained Comox Valley Airport CEO Fred Bigelow.
"As our airport becomes busier throughout the spring and summer, this is a good time to remind passengers that it is their responsibility to adhere to the policies of the airline they are travelling with."
Bigelow explained that when a passenger checks in late, it is not just a matter of the passengers themselves making it through security and onto the plane. The luggage must also be screened and loaded onto the plane, which can cause further delay. Waiting for even one passenger can sometimes mean the loss of a landing slot at the destination airport.
Recommended check-in time - 60 minutes before scheduled departurePacific Coastal Airlines
Check-in deadline- 45 minutes before scheduled departure
Recommended check-in time - 45 minutes before scheduled departureWestJet
Check-in deadline - 20 minutes before scheduled departure
Recommended check-in time - 60 to 90 minutes before scheduled departureTo prevent unnecessary delays, the airport is advising that passengers give themselves plenty of time to get to the terminal, including planning for extras such as parking or booking a taxi.
Check-in deadline - 45 minutes before scheduled departure
"The last thing we want is for passengers to be turned away from their flights because they haven’t given themselves enough time," said Bigelow.
Comox Valley Airport
(250) 890-0829 ext. 253